This webinar will help you how to improve the effectiveness of recalls and enhance consumer safety, as well as protecting the company’s reputation.
Why Should You Attend:
The number of recalls seem to be increasing every year. What you are probably noticing however is that more of them are escalating into a crisis. Social media means that companies have act faster and communicate effectively if they are to prevent a crisis that impacts their brand.
This webinar will take participants through the process of developing an effective incident and product recall plan that is consistent with the International and Australian standards for product recall (AS/ISO 10393). And will help them protect their brand and reputation when an incident happens.
Areas Covered in the Webinar:
Who Will Benefit:
This webinar will help Food and consumer goods manufacturers, importers, distributors and retailers. Titles includes:
Physical CD-DVD of recorded session will be despatched after 72 hrs on completion of payment
Steve Hather has been involved in risk management, product recall and crisis management for over 25 years and provided advice to some of the world’s best known companies. While working with The Coca-Cola Company he designed and developed the global incident management and crisis resolution program used by the company to this day.
Steve is a Director of the Recall Institute, a training and consulting centre of excellence dedicated to building the capabilities of food and consumer goods managers to protect brands through effective incident prevention and product recall management.
Steve was the co-author of the Australian and International Standards for Product Recall – AS/ISO 10393.